Cancellation Policy
Monthly ($795/month), Weekly ($1,195/month) and Daily ($2,350/month) subscriptions renew automatically each month at the then-listed price until you cancel. Annual plans (Monthly $7,950/year, Weekly $11,950/year, Daily $23,500/year) renew automatically each year at the then-listed price until you cancel.
Single briefs are typically delivered the same business day (orders paid by 2 PM ET), with all four formats (PDF, PPTX, XLSX, CSV) on every plan.
How to cancel
Cancel anytime by emailing hello@eastbayservices.com from the email you used at checkout, or see our Contact page.
What happens when you cancel
- Cancellation stops future charges.
- Your access ends at the end of the paid period.
- There are no partial refunds for the current period.
Single briefs are one-time purchases and do not renew. See Refund & Dispute and our Terms.